While moving your home, there is a lot of chaos going on with the process. Our belongings are very precious to us when we are relocating. We hire movers in Sacramento to ensure our stuff doesn’t get damaged while it is being packed and transported. We pay them for ensuring the safety of our belongings. But accidents do happen. Mistakes do happen. Anyone can make a mistake. So, what if your mover damaged your item or broke something accidentally or mistakenly. 

It feels so bad if a mover damaged your wall clock or your favorite set of dishes or a piece of furniture. You may wonder what to do when something like this happens. First, you need to keep calm and file a claim with your mover to get compensation for the damage done.

Here are the smart steps you should do if a moving company breaks or damages something

Inspect your belongings and makes sure you tell the company about your damage

Once all your items reach the new home, inspect all items for any signs of damage. It is important to spot the damage right away, you need to check all your belongings as the moving team is around and present at your new location. All good moving companies will record and report the damage caused to any of your belongings before making the final bill. 

It’s important to let your moving company know about the damage before they leave. The more you delay, the more problematic this situation can become. Be quick to speak up about the damage that has been caused by the moving team. Some moving companies in Sacramento can manipulate you and make it seem like the item was already damaged. 

Take pictures of the damaged items

When you file a claim with a moving company, you will need to show all the evidence that shows your item got damaged or broken while the moving company was handling them. Take pictures of all the items before your moving day. Because these pictures will be used to prove that your items were unharmed or undamaged before they were taken to transport to a new location by the movers. 

Make sure you take pictures of all the items before your move, and not just after the move. Taking pictures of damaged items once they reach a new location will prove that the damage was done by the movers. 

Please remember to click clear pictures that show the damage evidently. 

File a claim with your mover

After you have discovered that your moving company has broken or damaged one or some of your items, it’s time to act quickly. Once you have taken the picture of the damage caused and made the moving company aware of the damage they caused, call your insurance company.

Call them and enquire about filing a damage claim. Get all the information you need to file damage with your moving and shipping company in Sacramento. 

Contact the manager of the moving team and let them know how and when the damaged was caused. Ask him to provide all the information and documentation you will need to file the damage claim.