How Business Management Software can Save Hours of Time for Small Businesses

The beauty and wellness industry through growing leaps and bounds, is a highly competitive space and running a salon or a spa requires you to manage multiple cogs in the wheel. Thus, as a business owner or manager the responsibility of running a highly efficient and lean system rests onto your shoulders. Granted that the business location, its bouquet of services and features etc., all contribute to a member’s decision making process, it is also attitude and performance of the staff that leaves a lasting impression on the client. A positive impact greatly helps in not only retaining and existing member but also organically acquiring new ones.

As your salon or spa grows, inevitably there would be a time when managing the plethora administrative task will become a challenge because of the multiple variables that are linked to the process. Whether it is managing memberships to scheduling appointments, deploying staff on rotational basis, or running payrolls- the entire gamut of operations will become increasingly complicated. However, did you know a business management software can make the entire operations simple for both you and your team? Read along to know the benefits of a spa management software, and how it can help you both save hours of time and run a highly efficient set up.

Plan Work Schedules

First in the list of saving time, and doing optimal utilization of resources is to prepare an equitable work roster. A salon or spa business management software, can greatly assist you in creating work schedules for your team. By ensuring a fair and equitable distribution of work, based on appointment calendar and managing off-times the software ensures that no staff is either under deployed or is being over stretched. A well in advance work schedule also helps your staff better plan their days.

Online Booking

Clear your front desk. By deploying a salon and spa management software, you are essentially replacing your front desk, and staff with the software. We don’t mean to say that you fire your front desk staff. Rather, we suggest that you make their work simpler such that they can handle their work with ease. A spa and salon management software allows your clients to book appointments at their own convenience, and the system captures the information to allot the client with a slot in the appointment calendar of both the salon and the provider. What is even better, no longer does your front desk staff have to be constantly attending calls to either reschedule or cancel the appointment. As a result, the staff can focus on making the client’s experience both seamless and delightful.

Automated Confirmations & Reminders

By now, we all know that the having an appointment booking alone is not enough. Revenue comes in only when the client walks in through the front door, and the salon and spa management software ensures that the client walks in. With features such as automated confirmations and reminders, the system ensures to remind the clients about upcoming appointments and simultaneously seeks confirmation of the visit, failing which the slot can be offered to a waitlisted client. This one feature alone gives multifold benefit; not only does it save hours of back and forth phone calls with your front desk staff but also ensures that no revenue bearing slot goes empty.

Reporting & Analytics

One of the major benefits of a salon and spa management software is its ability to generate reports on the key business metrics.The business management software literally shaves off hours of work load by delivery accurate reports on demand. Daily sales, cash flow, individual employee wise revenue, variance between targeted sales and actual sales are some of the reports that the system can auto generate.With visual insights on almost every aspect of your business, the salon and spa management software helps you make informed decisions and stay in control of your business. Did you know that advanced salon management software such as the one from Zenoti comes preconfigured with up to 100 reporting formats and styles to enable you and your team the ease to understand your business data as per your convenience?

Inventory Management

This one will surely take the cake! While all of the above features of a salon and spa management software do result in substantial time savings, it is the inventory management feature, which perhaps yields the maximum time saving. Ranking amongst the top three features of a salon management software, the inventory management system works in dual way. At one end, it saves time and manpower cost and on the other end it ensures error free stock data. What is even better, it helps you run the business on a lean inventory wherein you order replacement stock, just in time and based on the sales data.

We understand that for small businesses, taking the leap of faith to adopt technology can be a bit of a daunting decision. However, the benefits of a using a salon management software are immense. The software is your back up support to navigate the intensely competitive space and ensures that your business is always running efficiently.